> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://smartchange.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Canceling a Recurring Contribution

Recurring donors are incredibly important, and when they need to cancel their contribution, it's for a good reason. Cancelling a donation should be easy, private, and fast. Here's how to do it on SmartChange.

1. Log in to your account at www.smartchange.app

2. Navigate to your dashboard and click "Subscriptions" or "Spare Change." Any active donation will show a green "Active" tag.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/d/d/b3dd70567a4c1000/screenshot-2025-08-19-at-11354_to8p9e.png =400x172)



3. Click the active donation to open the subscription page. At the bottom, click "Cancel Monthly" or "Cancel Spare Change"
![](https://storage.crisp.chat/users/helpdesk/website/-/8/f/e/3/8fe32a7262b6a800/screenshot-2025-08-19-at-11361_14m07as.png =400x225)




4. Click "Cancel monthly [or spare change] contribution", and you'll see a green banner telling you - you were successful!
5. 
![](https://storage.crisp.chat/users/helpdesk/website/-/8/f/e/3/8fe32a7262b6a800/screenshot-2025-08-19-at-11361_18lfaw8.png =400x187)
![](https://storage.crisp.chat/users/helpdesk/website/-/8/f/e/3/8fe32a7262b6a800/screenshot-2025-04-23-at-91111_w4gz5q.png =500x104)
![](https://media4.giphy.com/media/H1THXNSQOooS7Ytw1E/100.gif)