> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://smartchange.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# See who changed what: the audit log

The audit log shows who changed what in your organization. Use it to check a change, answer a question from your team, or spot something you didn't expect.

### Open the audit log

1. Click the **Settings** gear in the top bar.
2. Go to **Audit log**.

![Settings Audit log with filters, Export, and the Last 7 days card](https://storage.crisp.chat/users/upload-1/website/-/8/f/e/3/8fe32a7262b6a800/settings-audit-log_16acish.jpg)

### Filter and export

- Use **Everything**, **Money**, **People**, or **Settings** to narrow the log.
- Click **Export** to download it.

### Last 7 days at a glance

The **Last 7 days** card counts recent activity: **Money moved**, **Forms published**, **Access changes**, and **Settings edited**.

### What's included

The log includes changes made by people on your team. It also includes changes made by the Agent and by connected apps.

The Agent always asks you before it changes something. When you confirm, the change is recorded in the audit log.

### How long it's kept

The log is kept for seven years. Nobody can edit or clear it, including organization owners.

### If you see a change you don't recognize

1. Check who made it in the audit log.
2. Check who has access in **Settings → Members**.
3. Turn on **Require two-factor authentication** in **Settings → Compliance → Security**.
4. Email us at [support@smartchange.app](mailto:support@smartchange.app).

See [Understanding Team Roles and Permissions](https://smartchange.crisp.help/en/article/understanding-team-roles-and-permissions-in-smartchange-d1jcrs/) for what each role can change.

Questions? Email us at [support@smartchange.app](mailto:support@smartchange.app).